We answer the phone ourselves

Blemaro contacts: get a laundry quote or book a pickup

Blemaro takes laundry enquiries by phone, email or the form on this page, and most quotes go back to you the same working day.

Tell us roughly how much linen moves through your place each week and which days suit you. If you are not sure yet, that is fine too. We will ask a few questions, give you a price range and let you decide from there. Nobody gets a follow-up call every second day.

Phone

+61 7 3198 4527

Plant and office

Heritage Lanes, 80 Ann Street, Brisbane QLD 4000, Australia

Hours

Mon to Fri 6:30am to 7pm. Saturday 7am to 3pm. Closed Sunday.

Enquiry form

Give us the useful details and we will do the rest

There is no long questionnaire here. Volume, frequency and a postcode is usually enough for us to give you a real number rather than a "starting from" price.

  • Business enquiries get a written quote within one working day
  • Residential customers can book a first pickup without a quote
  • Same-day slots exist for urgent linen, subject to route capacity
  • We will tell you upfront if your suburb is outside our van routes

We use what you send only to price and schedule the work. How we store and handle that information is explained in our privacy policy, and the commercial side of any agreement sits in our terms and conditions.

Blemaro driver loading tagged laundry bags into a delivery van
Bags are tagged and weighed at the door, so the count is on the docket before we leave.

Send us a message

A first name is plenty if that is all you want to give.
Best number to reach you on during the day.

Sending this form does not commit you to anything. You are agreeing to the privacy policy.

Finding us

The plant sits in the middle of the city, so the vans get to you faster

Heritage Lanes on Ann Street puts us a few minutes from the Riverside Expressway, which is why inner-city collections can happen on the same afternoon you call.

Arriving by car

Loading zone out the front on Ann Street. There is a paid car park in the same building, and two hours of validated parking for client meetings.

Public transport

Central station is a short walk, and the Spring Hill loop bus drops you on Adelaide Street. Plenty of bus routes stop within two blocks.

On arrival

Use the trades entrance at the rear, not the tower lobby. Ring the bell at the roller door and someone from the floor will come out.

Collection routes

Six days a week, and where the vans go

Routes are fixed so arrival windows stay believable. Here is roughly how the week breaks down, and what it costs in time to get on a route.

Inner north

Fortitude Valley, Newstead, Teneriffe

Daily pickups, morning and late afternoon. Most common among restaurants and apartment buildings with shared laundry problems.

City and Spring Hill

CBD, Spring Hill, Petrie Terrace

Two runs a day on weekdays. Hotels and clinics here usually get nightly collection with a return before lunch.

South side

West End, Woolloongabba, Greenslopes

Morning route Monday to Saturday. This is where the business started, so the drivers know every laneway and back gate.

Outer north

Nundah, Chermside, Kedron

Three afternoons a week, plus Saturday morning. Minimum volume applies for the far end of this route.

South east

Mount Gravatt, Holland Park, Camp Hill

Tuesday, Thursday and Saturday. Household wash and fold makes up most of the load on these runs.

Outside the map

Everything else

Call anyway. We add routes when a few new clients land in the same postcode, and it usually takes a month to set one up properly.

1 hr Typical reply to an enquiry
7 Vans covering Brisbane
15 kg Free pickup threshold
6 Collection days each week
Before you call

The questions we get asked most

Phone us during opening hours if you want an answer immediately. Email and the form both get read in order, and we aim to reply within an hour on weekdays. If you send a photo of a care label or a full linen trolley, that speeds things up a lot.

Yes, for drop-off orders. Come to the trades entrance at the back, and someone on the floor will weigh your bag and give you a docket on the spot. For a tour of the plant or a meeting with an account manager, give us a call first so we do not have to drag someone off a machine.

We do. Several support coordinators send us recurring household laundry for participants, and we invoice the provider directly with a proper description of service. Ask for Grant when you call and he will walk through the paperwork side.

Keys are logged in and stored in a locked cabinet, with only your driver and the operations lead able to access them. Gate codes sit on the route sheet and nowhere else. If you would rather not hand anything over, we can collect from a concierge or a lockable box on site instead.

Card and tap payments at the counter, bank transfer for account holders, and direct debit for contract clients on monthly invoicing. Business accounts are usually set to fourteen day terms.
Not sure which one you need?

Have a look at the two services before you write to us

It saves a round of emails. Each page covers volumes, turnaround times, pricing structure and how the collection actually runs.

Opening hours

  • Monday to Friday: 6:30am to 7pm
  • Saturday: 7am to 3pm
  • Sunday and public holidays: closed

Office and plant

Heritage Lanes, 80 Ann Street, Brisbane QLD 4000, Australia

Drop-offs go to the trades entrance at the rear of the building.

Direct contact

Phone: +61 7 3198 4527

Email: blemaro@hotmail.com

We reply to messages in the order they arrive, so include your suburb and volume if you can.